What should I do if my windscreen is shattered or cracked? Faith, your friendly assistant December 15, 2021 08:24 Updated Please call our FWD Emergency Assistance at +65 6322 2072 to arrange for a tow truck if your car is unsafe to drive. Alternatively, you can proceed to our windscreen specialist, Glass-Fix or call them at +65 6278 0887 to arrange for repairs. Related articles Do I need to lodge a GIA Report if my windscreen was cracked by a pebble while I was driving and there is no other damage to my car? Will my windscreen claims affect my NCD? Can I proceed to repair my windscreen if my windscreen was shattered in Malaysia and I need my car to continue my journey? Why is windscreen damage listed separately in the policy? Is solar film covered under windscreen replacement claim?