If there is a refund due after I cancel or make change(s) to my policy, how do I receive the refund? Faith, your friendly assistant September 15, 2021 14:48 Updated Any refunds will be returned to the credit card you purchased your travel insurance with. Related articles What happens if I want to cancel my travel insurance with FWD? I entered my travel details wrongly. What should I do? How long must I wait for my refund? What is the difference between FWD’s COVID-19 Enhanced Travel Benefits and FWD Travel insurance? How long before the travel date can I buy travel insurance from FWD?