I cancelled the credit card I used to buy my policy. How do I get a refund when my policy is cancelled? Faith, your friendly assistant September 13, 2021 01:22 Updated In this case, we will give you a cheque refund and send the cheque to the latest mailing address updated in our records. Related articles What documents will I receive after successfully buying FWD’s home insurance? What are the payment methods available for FWD Home insurance? How long before my travel date can I buy FWD’s COVID-19 enhanced travel benefits? Can someone else make payments for my FWD Cancer Insurance? Can I get a summary of cover for reference?