I cancelled the credit card I used to buy my policy. How do I get a refund when my policy is cancelled? Faith, your friendly assistant September 13, 2021 01:22 Updated In this case, we will give you a cheque refund and send the cheque to the latest mailing address updated in our records. Related articles What documents will I receive after successfully buying FWD’s home insurance? Can refunds be made by cheque or to another card? What are the payment methods available for FWD Home insurance? How long before my travel date can I buy FWD’s COVID-19 enhanced travel benefits? Can someone else make payments for my FWD Cancer Insurance?