I cancelled the credit card I used to buy my policy. How do I get a refund when my policy is cancelled? Faith, your friendly assistant September 13, 2021 01:22 Updated In this case, we will give you a cheque refund and send the cheque to the latest mailing address updated in our records. Related articles Can refunds be made by cheque or to another card? What documents will I receive after successfully buying FWD’s home insurance? What are the payment methods available for FWD Home insurance? What kind of events does FWD Home insurance cover? Can I make premium payments for my FWD policies purchased through financial advisers, using PayNow?