Simply login to the FWD SG Mobile app, under the ‘My Policies’ screen, locate your Travel policy, click ‘Visit Doctor’ and you should see a ‘See your eCard’ option. Click on that to see your eCard.
If you bought an annual travel policy, you can activate your eCard by:
- Selecting your date of return to Singapore
- Confirming if you’ve seen a doctor overseas
- Clicking on [activate eCard]
If you bought a single travel policy, you can activate your eCard by:
- Selecting your date of return to Singapore
- Confirming if you’ve seen a doctor overseas
- Uploading evidence of your travel back into Singapore (eg: a bus/boat/flight ticket or pass showing the date and time of your trip back to Singapore)
- Clicking on [activate eCard]
To use your eCard
Show your eCard and your original NRIC or FIN at one of our clinics (you can find the list of clinics under the ‘Visit Doctor’ ‘Locate a Clinic’ page.