In our FWD SG app, we have the following features for travel insurance:
- Travel claim
You can file a claim (e.g. delays, cancellation, medical charges incurred overseas) by clicking “Make a claim”.
- Policy documents
You can view your policy documents (e.g. travel endorsement schedule, tax invoice, travel insurance contract) by clicking the download button on the top right corner of your policy.
- Policy summary details
You can view or modify your policy details (e.g. start date, expiry date, premium payment) by clicking “Manage policy”.
- Doctor visit
You can view your eCard and locate a nearby clinic (applicable to Singapore only) by clicking “Visit doctor”.
- Travel Emergency assistance
If you require assistance in your travel destination, you can go to “Help” tab and click on “Contact us” to call us.