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Faith, your friendly assistant
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Activity overview
Latest activity by Faith, your friendly assistant-
Faith, your friendly assistant created an article,
When can I renew my FWD Maid insurance?
You may proceed to renew your FWD Maid insurance after receiving the work permit renewal notice from MOM as well as the renewal invitation from us. You will receive the renewal invitation via email...
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Faith, your friendly assistant created an article,
I have already purchased my FWD motor insurance (Car, Commercial Car and Motorcycle). When and how would I be able to renew my road tax?
Once you have successfully purchased your FWD motor insurance (car, commercial car and motorcycle), your insurance policy will be transmitted to the Land Transport Authority (LTA) on the next worki...
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Faith, your friendly assistant created an article,
My road tax is expiring soon. How do I renew my FWD Car/Motorcycle insurance?
If you have an existing policy with us, you can renew your policy through the renewal link sent to you via email and SMS within 60 days before your policy expires. You may also renew your policy vi...
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Faith, your friendly assistant created an article,
How do I set up eGIRO?
To set up eGIRO, simply follow these three steps: Select eGIRO payment on the billing organization's website Select your preferred participating bank and proceed to log in Confirm and submit your ...
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Faith, your friendly assistant created an article,
What is eGIRO?
eGIRO is a joint digital initiative by The Association of Banks in Singapore (ABS), Monetary Authority of Singapore (MAS) and participating banks to digitize the GIRO application process and signif...
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Faith, your friendly assistant created an article,
Where can I find the medical eCard in the Maid MHC Clinic Network Locator app?
After logging into the Maid MHC Clinic Network Locator app, you can find your medical eCard in the main home page. If you have not registered for the Maid MHC Clinic Network Locator app, you can re...
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Faith, your friendly assistant created an article,
How do I know what my maid is eligible for, for the 6 Monthly Medical Exam?
You can refer to the back of eCard that specifies the coverage for your domestic maid on your MHC Clinic Network Locator app. If you have not registered for the Maid MHC Clinic Network Locator app,...
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Faith, your friendly assistant created an article,
How do I register for the Maid MHC Clinic Network Locator app?
If you have not yet downloaded the free App, please do so at To register for the Maid MHC Clinic Network Locator app Agree to the Terms of Use and tap ‘Setup Now’ Select the appropriate member...
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Faith, your friendly assistant created an article,
Can I change the period of coverage of my FWD Maid insurance from 14 months to 26 months and vice versa?
Yes, you can request to change the period of insurance before the work permit is issued by the Ministry of Manpower (MOM). It will be subject to the MOM’s approval (after successful transmission of...
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Faith, your friendly assistant created an article,
After I have purchased FWD Maid insurance, am I still able to upgrade/downgrade or add/remove add-ons?
Yes, you can still add/remove add-ons after your purchase, as long as it is before the policy effective date, with the exception of COVID-19 add-on which can be added mid-term.