
Faith, your friendly assistant
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Activity overview
Latest activity by Faith, your friendly assistant-
Faith, your friendly assistant created an article,
Can I digitally sign forms for FWD policies purchased through my financial adviser representative?
Yes. Unless wet ink signatures are specifically required, you can provide either an e-signature or wet ink signature for your FWD policy forms purchased through your financial adviser representativ...
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Faith, your friendly assistant created an article,
Am I able to view my eCard on the FWD SG app if my policy has expired for more than 48 hours?
If your policy has expired for more than 48 hours, you will not be able to view your eCard on the FWD SG app. Please refer below images for the illustration. For single travel plan, if you have act...
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Faith, your friendly assistant created an article,
How can I find a nearby clinic using my FWD SG app?
You can find a nearby clinic using the FWD SG app in 3 simple steps:
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Faith, your friendly assistant created an article,
Where can I locate my eCard on the FWD SG app?
You can locate your eCard on the FWD SG app in 3 simple steps:
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Faith, your friendly assistant created an article,
Does FWD Personal Accident insurance cover COVID-19?
Yes, however the coverage will only begin 15 days after your policy start date and you can claim up to 50% of your policy limit.
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Faith, your friendly assistant created an article,
Am I covered for food poisoning under FWD Personal Accident insurance?
Yes, FWD Personal Accident insurance covers food poisoning, but do note that the coverage will only begin 90 days after your policy start date and you can claim up to 50% of your policy limit.
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Faith, your friendly assistant created an article,
Does FWD Personal Accident insurance cover hospitalisation and surgery costs?
Yes, FWD Personal Accident insurance covers hospitalisation and surgery costs, up to your policy limit, if these events are due to an accident.
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Faith, your friendly assistant created an article,
Can I opt for my preferred car repair workshop when I claim with FWD Car insurance?
Yes, you can choose your preferred car repair workshop if you purchase the optional “Choose my preferred workshop” benefit as an add-on to your FWD Car insurance.
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Faith, your friendly assistant created an article,
When can I renew my FWD Maid insurance?
You may proceed to renew your FWD Maid insurance after receiving the work permit renewal notice from MOM as well as the renewal invitation from us. You will receive the renewal invitation via email...
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Faith, your friendly assistant created an article,
I have already purchased my FWD motor insurance (Car, Commercial Car and Motorcycle). When and how would I be able to renew my road tax?
Once you have successfully purchased your FWD motor insurance (car, commercial car and motorcycle), your insurance policy will be transmitted to the Land Transport Authority (LTA) on the next worki...