
Faith, your friendly assistant
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Recent activity by Faith, your friendly assistant-
Can I digitally sign forms for FWD policies purchased through my financial adviser representative?
Yes. Unless wet ink signatures are specifically required, you can provide either an e-signature or wet ink signature for your FWD policy forms purchased through your financial adviser representativ...
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Where can I locate my eCard on the FWD SG app?
You can locate your eCard on the FWD SG app in 3 simple steps:
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Am I able to view my eCard on the FWD SG app if my policy has expired for more than 48 hours?
If your policy has expired for more than 48 hours, you will not be able to view your eCard on the FWD SG app. Please refer below images for the illustration. For single travel plan, if you have act...
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How can I find a nearby clinic using my FWD SG app?
You can find a nearby clinic using the FWD SG app in 3 simple steps:
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Am I covered for food poisoning under FWD Personal Accident insurance?
Yes, FWD Personal Accident insurance covers food poisoning, but do note that the coverage will only begin 90 days after your policy start date and you can claim up to 50% of your policy limit.
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Can I opt for my preferred car repair workshop when I claim with FWD Car insurance?
Yes, you can choose your preferred car repair workshop if you purchase the optional “Choose my preferred workshop” benefit as an add-on to your FWD Car insurance.
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Does FWD Personal Accident insurance cover COVID-19?
Yes, FWD Personal Accident insurance covers COVID-19, but do note that the coverage will only begin 15 days after your policy start date.
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Does FWD Personal Accident insurance cover hospitalisation and surgery costs?
Yes, FWD Personal Accident insurance covers hospitalisation and surgery costs, up to your policy limit, if these events are due to an accident.
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When can I renew my FWD Maid insurance?
You may proceed to renew your FWD Maid insurance after receiving the work permit renewal notice from MOM as well as the renewal invitation from us. You will receive the renewal invitation via email...
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How do I set up eGIRO?
To set up eGIRO, simply follow these three steps: Select eGIRO payment on the billing organization's website Select your preferred participating bank and proceed to log in Confirm and submit your ...