Faith-your-friendly-assistant
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Recent activity by Faith-your-friendly-assistant-
Can I still renew my Commercial car insurance policy with FWD?
Under the new partnership, we will no longer be able to offer commercial car insurance. Please look for alternative insurance coverage with other insurers. Your NCD% with FWD will be forwarded to...
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Will I still be able to use the FWD Birthday promo code to renew or buy my car or motorcycle policy?
No, the FWD birthday promo code will no longer be applicable for car or motorcycle policies under this new partnership with Income Insurance.
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I have made 1 or more claim(s) in the past year with FWD, will this affect my No-Claim Discount (NCD) if I purchase a new policy with Income?
The NCD protector protects the NCD for one claim. Customers who have bought the NCD protector benefit and made 1 claim against their expiring policies with FWD in the past year, their NCD would s...
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Does the lifetime No-Claim Discount (NCD) guarantee benefit apply if I purchase a new policy with Income?
If your NCD with FWD is 50% (for Car) or 20% (for Motorcycle), the same will apply only for the first year if you purchase the new policy with Income Insurance through an invitation email sent by F...
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I am an existing customer with FWD for car/motorcycle, what will happen to my policy?
Your existing policy with FWD will remain unaffected. Be assured that all the benefits to your policy remain valid and in force. When the policy is due for renewal, we will inform you via an email ...
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Why is FWD working with Income to sell their motor products?
As part of our vision to changing the way people feel about insurance, we continually look to expand our product suite and benefits so as to provide our customers with more diverse choices to meet ...
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What is the coverage provided by Income Insurance Limited?
You may refer to this link for Income's car insurance benefit features.
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If I renew my Car/Motorcycle insurance by purchasing a new policy with Income, how soon will I receive the policy documents?
You should receive the policy documents within 3 working days. If you don't, please contact us at contact.sg@fwd.com or +65 6820 8888 for assistance.
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How do I renew my motor insurance going forward?
FWD will send you an invitation email, 60 days before your policy expiry, with instructions and a link to get a quote.
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Who do I contact should I need to cancel or make changes to my new Income policy?
You can make changes to your policy directly online at https://me.income.com.sg/. If you need further assistance, you may contact us at contact.sg@fwd.com or +65 6820 8888.