Faith, your friendly assistant
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Recent activity by Faith, your friendly assistant-
How do I submit my Maid claim and what are the documents required?
You can submit your claim online in a few easy steps. Sign in to your FWD Online services account to start. Alternatively, click here to submit your claim via our webform. Our Claims team will revi...
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Optional Benefits / Independent Add-on
Personal Liability while on your trip You can claim for Personal Liability While On Your Trip if you are held legally responsible for the accidental death of or bodily injury to a third party and/...
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What are the possible scenarios where FWD will not pay for my claim?
The most common scenarios for rejection of claims are: Visiting any country where the Ministry of Foreign Affairs of Singapore advises against travelling to or recommends postponing the travel t...
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How do I submit my Travel claim and what are the documents required?
You can submit your claim online in a few easy steps. Sign in to your FWD Online services account to start. Alternatively, click here to submit your claim via our webform. Our claims team will revi...
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How do I submit my Personal Accident claim and what are the documents required?
You can submit your claim online in a few easy steps. Sign in to your FWD Online services account to start. Alternatively, click here to submit your claim via our webform. Our Claims team will revi...
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How do I submit my COVID-19 Enhanced Travel Benefits claim and what are the documents required?
You can submit your COVID-19 Enhanced Travel Benefits claim online via your FWD Online service account or our webform. You must inform us as soon as possible and no later than 30 days of an inciden...
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How do I submit my HDB Fire insurance claim and what are the documents required?
You must inform us as soon as possible and no later than 30 days after an incident which may result in a claim under this policy. Please contact us at +65 9695 1338 (Chan Ping Siew) or +65 9111 169...
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What does Home Assistance cover and how do I claim for Home Assistance?
We cover for the utilization of up to four (4) times home assistance services per 12-month period, up to the limit stated in the Table of Benefits. The following services are available to you: Ele...
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How do I submit my FWD Home insurance claim and what are the documents required?
If you are making a claim for damage to your building/renovations/home contents, theft and/or any related benefits, please notify us by calling our FWD Emergency Assistance hotline at +65 6322 2072...
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How do i make a claim for Optional Outpatient Benefits for International Health insurance?
Outpatient Medical Benefits We will cover visits to a general practitioner (GP) or medical specialist across our network of clinics managed by our Third Party Administrator, Safe Meridian, for a d...