Faith, your friendly assistant
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Votes on activity by Faith, your friendly assistant-
Can I choose how long I would like to be covered for FWD’s Term Life Plus insurance?
Yes, there are two types of coverage option that you can choose from: Fixed Term: Minimum of five years or any number of years up to a maximum of age 70. Renewable: One-year (can be renewed yearly...
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Do I qualify for FWD car insurance as a GrabHitch driver?
Yes, we provide car insurance if you are sharing your rides with other passengers and get paid a basic fare. You will not be covered if the vehicle is used for hire and reward.
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How much refund will I get if I cancel my policy?
Your refund amount will be calculated based on your policy. For Travel insurance: Before the coverage start date: If you cancel your Travel Single trip policy or Travel Annual trip policy before th...
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Can I make premium payments for my FWD policies purchased through financial advisers, using PayNow?
Yes. You can make premium payments in SGD via PayNow for your FWD policies for the following products that are purchased through financial advisers. FWD policy Unique entity number (UEN) Ter...
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How does FWD define “Child” for the purpose of travel insurance?
A Child refers to anyone who is/are 21 years old or younger, or up to 25 years old if they are still studying full-time in a recognised institute of higher learning at the coverage start date.
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Who can buy HDB Fire Insurance from FWD?
All HDB Flat owners can buy HDB Fire Insurance. It is compulsory if you have an outstanding HDB mortgage loan
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Who can purchase COVID-19 Enhanced Travel Benefits?
You can buy the COVID-19 Enhanced Travel Benefits as an add-on to FWD Travel insurance if the following are true at the point of purchasing this policy: You are at least 16 years old and a residen...
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Can I choose the countries where I will be covered for my FWD International Health insurance?
You have 4 options of coverage area to choose from: Worldwide Worldwide excluding USA including all countries in the world, other than USA and any of its territory, and sanctioned countries. As...
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What is the difference between single trip and annual travel plans?
A single trip plan only covers one specific trip up to 180 days, whereas an annual travel trip plan will cover any trip made during the period of insurance, as long as one trip is less than 90 days.
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What happens if I want to cancel my travel insurance with FWD?
You can cancel your single trip travel insurance policy, any time before the trip start date and we will refund the amount you paid in full. Once the trip starts we recommend that you don’t cancel ...