Faith, your friendly assistant
- Total activity 1276
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 2
- Subscriptions 651
Articles
Votes on activity by Faith, your friendly assistant-
What are the payment methods available for FWD Home insurance?
You can pay for FWD Home insurance by: Credit card/debit card (Visa and MasterCard) PayNow NEW
-
How do I cancel my policy?
For General Insurance policies: Login to your FWD Online Services account and select the policy you wish to cancel. Your policy will be cancelled almost immediately. For Life Insurance policies: ...
-
I want to extend my car / motorcycle insurance cover. What should I do?
You may request for a one-time extension of your policy (for up to 180 days). Here's how: Step 1: Log in to your FWD Online Services account. Step 2: Select your extension date and make payment. St...
-
Where can I find more details on FWD's travel insurance?
More information on our travel insurance can be found here.
-
When can I renew my policy?
For Car, Commercial Car and Motorcycle policies: You will receive an invitation to renew your policy 60 days prior to your policy expiry date. You may renew your policy once you receive this invita...
-
How do I change my phone number, email, or address?
You can change your personal details by logging in to your FWD Online Services account. Once you log in with Singpass or key in your one-time password (OTP), you'll see the dashboard. Click on "my...
-
I can’t login to the FWD SG app. What should I do?
We’re sorry that you're having trouble logging in to the mobile app.Here are some common issues and how you can resolve them: Account is not activated yetYou would have received an account activat...
-
I want to extend my Travel insurance cover. What should I do?
You may request for a one-time extension of your policy. Here's how: Step 1: Log in to your FWD Online Services account. Step 2: Select your extension date and make payment. Step 3: Submit your req...
-
How does FWD’s travel insurance cover for baggage and personal belongings?
Your baggage and personal belongings are covered for loss due to theft or for accidental damage. Travel documents, cash and travellers’ cheque are not considered as personal belongings. Any claim...
-
I can't log in to my FWD Online Services account. What should I do?
If you have just bought your first policy with us, you will receive an activation email, with instructions to activate your account and set up your password.Thereafter, you may log in to your FWD O...