Faith, your friendly assistant
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Recent activity by Faith, your friendly assistant-
How long before the travel date can I buy travel insurance from FWD?
You can buy travel insurance from FWD up to 365 days before your scheduled trip.
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Does FWD offer commercial car insurance if I get paid for driving for ride-hailing companies such as Grab, Ryde or Gojek?
Yes, FWD Commercial Car insurance caters to cover required by Grab, Ryde or Gojek.
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How do I renew my FWD Car insurance?
We will send you a reminder to renew your FWD Car insurance 60 days before expiry of your current policy via email and SMS. You can renew your policy by: Clicking the link in your Renewal email or...
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Can I make premium payments for my FWD policies purchased through financial advisers, using PayNow?
Yes. You can make premium payments in SGD via PayNow for your FWD policies for the following products that are purchased through financial advisers. FWD policy Unique entity number (UEN) Ter...
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How do I make premium payments for my FWD policies purchased through financial advisers using bank transfer?
You can make premium payments in SGD via bank transfer for your FWD policies for the following products purchased through financial advisers, with the following details: FWD policy Beneficiary a...
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How do I make premium payments for my FWD policies using GIRO?
For your FWD policies, you can make premium payments via two GIRO methods in SGD. GIRO payment methods3 FWD policy How to set up? eGIRO (Preferred method) Term Life and health FWD Future Fi...
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My FWD policies are in USD currency, how do I pay using telegraphic transfers?
For your FWD policies (Future First, Recover First, Invest First, Invest Goal 1, Invest Goal X), you can make premium payments in USD currency via fund transfers to the respective bank accounts bel...
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How do I cancel my policy?
For General Insurance policies: Login to your FWD Online Services account and select the policy you wish to cancel. Your policy will be cancelled almost immediately (with exception for maid insuran...
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I have just purchased my FWD Maid insurance and have indicated the wrong start date. How do I change the start date?
If you wish to change the start date of your FWD Maid insurance, you will only be able to do so provided that the policy has not yet started. The earliest date that you can select as the new start ...
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What should I expect after successfully buying FWD Maid insurance?
You will receive a welcome email with the following documents when you have successfully purchased FWD Maid insurance: Tax Invoice; FWD Maid insurance summary; FWD Maid insurance contract; and Le...