Faith, your friendly assistant
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Votes on activity by Faith, your friendly assistant-
What is the difference between FWD Travel insurance and COVID-19 Enhanced Travel Benefits?
FWD Travel insurance covers you for overseas medical expenses, theft of or damage to your personal belongings, baggage or travel delay and more, while the COVID-19 Enhanced Travel Benefits is an ad...
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Does FWD’s travel insurance cover cruises or cruises to nowhere?
Yes, our travel insurance as well as our COVID-19 Enhanced Travel Benefits add-on cover cruises or cruises to nowhere.
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Is there any age limit as to who can buy travel insurance from FWD?
While you must hold a valid NRIC or FIN and be 16 years of age or above to buy FWD’s travel insurance, there is no minimum or maximum age limit to be covered by FWD’s travel insurance.
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How long before my travel date can I buy FWD’s COVID-19 enhanced travel benefits?
You can buy FWD’s COVID-19 enhanced travel benefits together with our travel insurance up to 180 days before your scheduled trip.
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What is the HDB scheme account number / HDB Reference Number?
Your HDB Scheme Account number is the 11 digits HDB reference number / scheme account number found on the top right hand corner of your HDB Appointment Letter for Taking Possession of the Flat. You...
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How do I renew my FWD HDB Fire insurance?
To renew your FWD HDB Fire insurance, #1: If your FWD HDB Fire insurance policy due for renewal and you have received a HDB renewal notice/reminder letter from HDB Step 1: You can proceed to rene...
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If I need to revalidate or purchase a new return ticket as I wasn’t allowed to travel back to Singapore due to a positive COVID-19 diagnosis, will that be covered under FWD’s COVID-19 Enhanced Travel Benefits add-on?
You can make a claim under the Trip disruption benefit if your trip is disrupted while you are overseas, and you are forced to change your itinerary because you are diagnosed with COVID-19 and are ...
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Can I buy FWD’s travel insurance if I am travelling to multiple countries?
Yes, you can. If you are travelling to more than one country, please select the zone that includes your destination countries. For example, if you are going to Bangkok and Japan, you should choose ...
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If I am suffering from a medical condition, can I still buy travel insurance from FWD?
Yes, you can. Please note that under general exclusion, pre-existing medical conditions are not covered. In order to be covered for claims where the causes are directly linked to a pre-existing med...
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When should I purchase my maid insurance? What date should I use as the start date for the insurance plan?
The earliest policy start date upon your purchase of FWD Maid insurance is 5 days from the date of purchase as we need to process and transmit your maid’s insurance details to the Ministry of Manpo...