If there is a refund due after I cancel or make change(s) to my policy, how do I receive the refund? Faith, your friendly assistant September 15, 2021 14:48 Updated Any refunds will be returned to the credit card you purchased your travel insurance with. Related articles What happens if I want to cancel my travel insurance with FWD? What happens if I want to cancel this policy? How do I submit my Travel claim and what are the documents required? Can I change my coverage start date if my trip gets postponed? Does FWD Travel insurance cover COVID-19?