By default, OTP will be sent to you via SMS, in the format below
Sample of SMS from FWD SG
If you are unable to receive the SMS, select another method to receive OTP via Email. Follow the steps below:
1. Click on ‘Try another method to receive OTP’
2. When the options appear, click on ‘Email’
3. An OTP will be sent via your email
| Sample OTP email
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Note: This action will not change the default verification method, which is SMS.