FWD SG app

How-Tos

• Downloading and using the FWD SG app

FWD SG Mobile App for Travel insurance

• What else can I do with the mobile app for travel insurance?
• Can I access the eCard for others on my policy?
• How do I use my eCard on the mobile app?
• When can I use my eCard on the mobile app?
• What if I made a mistake and claimed for a treatment I’m not eligible for?
• I can’t find my policy on the app. What should I do?

Troubleshooting

• I can’t login to the FWD SG app. What should I do?
• The FWD SG app froze while I was keying in my details. What should I do?