For General Insurance policies:
Login to your FWD Online Services account and select the policy you wish to cancel. Your policy will be cancelled almost immediately (with exception for maid insurance).
Note: Maid insurance
MOM will notify FWD to cancel your Maid insurance after they have approved the work permit cancellation and discharge the security bond. We will update you via email on the insurance cancellation along with any refund (if applicable). The effective date of insurance cancellation is based on the security bond discharge clearance date from MOM and not when the work permit is cancelled.
For Life Insurance policies:
Login to your FWD Online Services account and submit your cancellation request for your selected policy. Alternatively, you may also call our hotline at +65 6820 8888 or email contact.sg@fwd.com to cancel your policy.
If you need help logging in, please read this article for details.