Outpatient Medical Benefits
We will cover visits to a general practitioner (GP) or medical specialist across our network of clinics managed by our Third Party Administrator, Safe Meridian, for a diagnosis or treatment where the insured person is not hospitalized, up to the limit stated in the table of benefits.
We will also pay for the reasonable cost of medicines and drugs which are medically necessary, and prescribed by your medical practitioner as well as dressings used during your consultation, up to the limit stated in the table of benefits.
We will pay for tests listed in the policy and prescribed by a treating medical practitioner to assist with a diagnosis, up to the limit stated in the table of benefits.
To make a claim for outpatient medical, please provide the following documents:
- Invoices/billing details/receipts
- Medical report
- Laboratory referral and report
- X-ray/ultrasound/MRI result
- Drugs prescription
- Any other supporting document(s)
Physiotherapy
We will pay the reasonable cost of physiotherapy treatments following a hospitalization or day-care treatment for an eligible medical condition, up to the limit stated in the table of benefits.
To make a claim for physiotherapy, please provide the following documents:
- Invoices/billing details/receipts
- Medical report
- X-ray/ultrasound/MRI result
- Referral letter
- Any other supporting document(s)
Alternative Medicine and Treatment
We will pay for complementary therapies or treatments provided by a chiropractor, osteopath, acupuncturists, homeopath or traditional Chinese medicine practitioner, up to the limit stated in the table of benefits.
To make a claim for alternate medicine and treatment, please provide the following documents:
- Invoices/billing details/receipts
- Medical report
- X-ray/ultrasound/MRI result
- Drugs prescription
- Referral letter
- Any other supporting document(s)
Psychiatric and Psychological Care
We will pay for treatment of psychiatric or psychological conditions that have been referred by your medical practitioner to a licensed psychiatrist or psychologist, up to the limit stated in the table of benefits.
To make a claim for psychiatric and psychological care, please provide the following documents:
- Invoices/billing details/receipts
- Medical report
- Drugs prescription
- Referral letter
- Any other supporting document(s)
Routine Health Checks
We will pay for the reasonable cost of a health check-up, up to the limit stated in the table of benefits, provided that it is under the supervision of a medical practitioner. Check-ups may include but are not limited to blood tests, cardiac risk assessment, colonoscopy, or gastroscopy.
To make a claim for routine health checks, please provide the following documents:
- Invoices/billing details/receipts
- Medical report
- Laboratory referral and report
- X-ray/ultrasound/MRI result
- Any other supporting document(s)
Vaccinations
We will pay for the cost of vaccinations and immunizations up to the limit stated in the table of benefits.
To make a claim for vaccinations, please provide the following documents:
- Invoices/billing details/receipts
- Medical report
- Laboratory referral and report
- Referral letter
- Any other supporting document(s)