Faith, your friendly assistant
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Recent activity by Faith, your friendly assistant-
Will my premiums remain the same throughout the policy period for FWD Critical Illness Plus insurance?
Yes, the premiums for FWD Critical Illness Plus insurance are level and remain the same for the fixed policy period or for the 10-year term (if you have chosen the 10-year renewable term plan). How...
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What are the payment frequencies and payment methods for FWD Critical Illness Plus insurance?
Payments can be made via credit or debit cards and you can choose to pay monthly or annually. Monthly payments: You can choose to make payments monthly via credit or debit card. We will debit your...
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For the FWD Critical Illness Plus insurance 10-year renewable plan, will the policy be renewed automatically and will my premiums be charged upon renewal?
Yes. To ensure that you continue to enjoy uninterrupted coverage, renewals in 10-year periods are automatic every 10 years. If you are age 76 or older at time of renewal, the policy cannot be renew...
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Can someone else make payments for my FWD Critical Illness Plus insurance?
The person paying for the protection and the person insured can be different. However, please note that the person insured must also be the policyholder.
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I’m a US citizen. Is my FWD Critical Illness Plus insurance policy subject to tax withholding under FATCA?
No, it isn’t, because FWD Critical Illness Plus insurance doesn’t have a cash value. There is no surrender value, and no investment or savings component. This means your policy won’t be subject to ...
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Does FWD Critical Illness Plus insurance come with any savings component?
No. FWD Critical Illness Plus insurance is a pure protection cover and is not intended for savings or investing. There is no cash value, surrender value and investment or savings component. In the ...
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Will I get a refund if I cancel my FWD Critical Illness Plus insurance policy mid-term?
Unfortunately, there will not be a refund. However, you’ll continue to enjoy coverage for the rest of the period you’ve paid your premium for.
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Can I make changes to my FWD Critical Illness Plus insurance coverage amount or benefits after I buy it?
You can decrease the sum insured under your policy at any time. The new sum insured will be effective on your policy from the next premium payment due date. The decrease in sum insured should be in...
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I already have a FWD Critical Illness Plus insurance policy. Now, I want to remove my supplementary benefits (ICU Benefit / Premium Waiver Benefit). What should I do?
Simply email us at contact.sg@fwd.com or call us at +65 6820 8888 and one of our friendly customer service representatives will be happy to assist you. Your supplementary benefit will end the day b...
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What are the differences between FWD Cancer 2.0 insurance, FWD Big 3 Critical Illness insurance, and FWD Critical Illness Plus insurance?
FWD Cancer 2.0 insurance focuses on coverage for cancer, covering all stages of cancer, including early stages and pre-cancer tumour diagnosis. Upon successful claim for all stages of cancer, you w...