Faith, your friendly assistant
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Recent activity by Faith, your friendly assistant-
Can I add COVID-19 rider after travel policy is purchased?
The addition of COVID-19 rider can only be made at the point of purchase of the travel policy. If you would like to add COVID-19 rider after you purchase the travel policy, you may do so by cancell...
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What does "Cancel For Any Reason" optional benefit cover?
We will reimburse you up to 50% for all accommodation and transportation costs incurred, capped at the benefit amount indicated in the table of benefits, if your trip was impacted by any of the cov...
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How do I unsubscribe from the marketing mailing list or update my marketing consent?
You may update your marketing consent for all your policies by contacting us via email contact.sg@fwd.com or calling our hotline +65 6820 8888. Please note that your marketing consent preference wi...
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How can I repay my loan?
Policy loan repayment can be made in part or full by cheque or by PayNow to our UEN at 200501737H. If a payment to you is due, such as from an eligible claim, cash benefits or after a surrender r...
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Can I take a loan from my policy’s surrender value?
If your policy has a positive surrender value, you may apply for a policy loan after 2 policy years, subject to our policy loan requirements. We will charge you interest on the amount you owe, at i...
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Will I be able to get a refund if I cancel my FWD Life Income policy?
If you aren’t completely satisfied with your policy and you haven’t made a claim under it, you have 14 calendar days from the date you receive your policy to cancel it. After receiving your notice,...
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What is the minimum premium required to start a FWD Life Income policy?
The minimum premiums are as follow: Single premium: S$50,000 one-time payment 5-year premium payment term: S$7,000 annually for 5 years 10-year premium payment term: S$3,000 annually for 10 years
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What are the payment method options for FWD Life Income?
You can pay using any of the following options: GIRO (General Interbank Recurring Order); direct bank transfer; or PayNow to our UEN at 200501737HSLP.
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Who can buy FWD Life Income?
If you are between 18 and 70 years old, a resident of Singapore holding an NRIC, FIN, or a work permit, you will be able to purchase FWD Life Income. Foreigners may also purchase the policy in Sing...
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Can the policy owner revoke the secondary person insured nomination after the active person insured dies?
No, the policy owner can only revoke the secondary person insured nomination before the death of the active person insured. On the death of the active person insured, the secondary person insured ...