Faith, your friendly assistant
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Recent activity by Faith, your friendly assistant-
What should I do if I need to call for emergency roadside assistance from FWD?
Please call the FWD Emergency Assistance hotline at +65 6322 2072. We are available 24 hours a day. Our Emergency Assistance team will help to assess the situation and guide you on what to do next.
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How do I submit my International Health claim and what are the documents required?
You can submit your claim online in a few easy steps. Sign in to your FWD Online services account to start. Alternatively, click here to submit your claim via our webform. Our Claims team will revi...
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How do I submit my COVID-19 Enhanced Travel Benefits claim and what are the documents required?
You can submit your COVID-19 Enhanced Travel Benefits claim online via your FWD Online service account or our webform. You must inform us as soon as possible and no later than 30 days of an inciden...
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How do I submit my Travel claim and what are the documents required?
You can submit your claim online in a few easy steps. Sign in to your FWD Online services account to start. Alternatively, click here to submit your claim via our webform. Our claims team will revi...
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How do I submit my HDB Fire insurance claim and what are the documents required?
You must inform us as soon as possible and no later than 30 days after an incident which may result in a claim under this policy. Please contact us at +65 9695 1338 (Chan Ping Siew) or +65 9111 169...
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How do I submit my Family Personal Accident insurance claim and what are the documents required?
You can submit your claim online in a few easy steps. Sign in to your FWD Online services account to start. Alternatively, click here to submit your claim via our webform. Our Claims team will revi...
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How do I submit my Personal Accident claim and what are the documents required?
You can submit your claim online in a few easy steps. Sign in to your FWD Online services account to start. Alternatively, click here to submit your claim via our webform. Our Claims team will revi...
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How do I submit my Maid claim and what are the documents required?
You can submit your claim online in a few easy steps. Sign in to your FWD Online services account to start. Alternatively, click here to submit your claim via our webform. Our Claims team will revi...
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How do I submit my FWD Home insurance claim and what are the documents required?
If you are making a claim for damage to your building/renovations/home contents, theft and/or any related benefits, please notify us by calling our FWD Emergency Assistance hotline at +65 6322 2072...
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To whom will the claim Benefit be paid?
The payment will be made to the Policyowner. However, if there is a nomination of beneficiary under Section 49L (Trust Nomination) of the Insurance Act, the claim payout will be made to the benefic...