I cancelled the credit card I used to buy my policy. How do I get a refund when my policy is cancelled? Faith, your friendly assistant September 13, 2021 01:22 Updated In this case, we will give you a cheque refund and send the cheque to the latest mailing address updated in our records. Related articles What are the payment methods available for FWD Home insurance? How do I cancel my policy? How do I make premium payments for my FWD policies purchased through financial advisers using bank transfer? How do I change my phone number, email, or address? What is the spouse insurance benefit under FWD Term Life Plus insurance?