When your purchase has been successful, you will see a confirmation on your screen, like this:
At the same time, you will also receive confirmation via email and SMS. The email will contain your policy document.
If you are a first-time customer, you will receive an email with information on activating your FWD Online Services account.
You can access your policy details upon successful purchase via the account on the FWD portal or on the FWD SG app.