Depending on your selected plan, we will pay this benefit for each interval of 3 or 6 continuous hours your trip is delayed due to your scheduled public transport being delayed or you being forced to travel at another time because your scheduled public transport is overbooked, before you eventually reach your scheduled destination.
We calculate the length of the delay by counting the number of hours between your original scheduled arrival time and your actual arrival time.
Premium: If your delay happens while overseas, we will pay you S$100 for every six-hour delay, up to S$300. If your delay happens while in Singapore, we will pay you S$100 for the first six-hour delay only.
Business: If your delay happens while overseas, we will pay you S$50 for every three-hour delay, up to S$800. If your delay happens while in Singapore, we will pay you S$50 for every three-hour delay, up to S$100.
First: If your delay happens while overseas, we will pay you S$50 for every three-hour delay, up to S$1500. If your delay happens while in Singapore, we will pay you S$50 for every three-hour delay, up to S$100.