Faith, your friendly assistant
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Recent activity by Faith, your friendly assistant-
Do I need to continue to pay premium after Total and Permanent Disability (TPD) or Terminal Illness (TI) claim is submitted?
You should continue to pay the premiums for that policy until your claim has been concluded.
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Is there any penalty if I file a claim after I return to Singapore?
No, there is no penalty for filing your claim after you return to Singapore.
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To whom will the Total and Permanent Disability (TPD) or Terminal Illness (TI) Benefit be paid?
The payment will be made to the Policyowner. However, if there is a nomination of beneficiary under Section 49L (Trust Nomination) of the Insurance Act, the claim payout will be made to the benefic...
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Must I file my claim while I’m still overseas?
No, we don’t want you to worry about making claims while still on your trip. Filing of a claim can be made after you’ve returned to Singapore. If you require emergency assistance, please call our F...
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If my claim is in foreign currency, how will you pay me?
When your claim is in a foreign currency and in cash, we will pay you in Singapore Dollars using the foreign exchange rate (listed on Yahoo! Finance) on the incident date. If you used a credit card...
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What If my claim is in foreign currency, how will you pay me?
When your claim is in a foreign currency and in cash, we will pay you in Singapore Dollars using the foreign exchange rate (listed on Yahoo! Finance) on the incident date. If you used a credit card...