Faith, your friendly assistant
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Activity overview
Latest activity by Faith, your friendly assistant-
Faith, your friendly assistant created an article,
When will the security bond be transmitted to the Ministry of Manpower (MOM)?
For new or transfer maids, the security bond will be transmitted to the MOM within 14 days before the start date of your FWD Maid insurance policy. For renewal maids, the security bond will be tra...
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Faith, your friendly assistant created an article,
My FWD Future First policy is in AUD or GBP currency, how do I pay using telegraphic transfer?
For your FWD Future First policy, you can make premium payment in AUD or GBP currency via a fund transfer to the respective bank account below: For easy reference, please indicate your policy numb...
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Faith, your friendly assistant created an article,
Does FWD Travel insurance cover COVID-19?
FWD Travel insurance, our main travel insurance product, does not cover claims related to COVID-19. If you require cover for COVID-19, please visit our Travel insurance page and purchase the COVI...
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Faith, your friendly assistant created an article,
Can I make premium payments for my FWD policies purchased through financial advisers, using PayNow?
Yes. You can make premium payments in SGD via PayNow for your FWD policies for the following products that are purchased through financial advisers. FWD policy Unique entity number (UEN) Te...
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Faith, your friendly assistant created an article,
If I need to revalidate or purchase a new return ticket as I wasn’t allowed to travel back to Singapore due to a positive COVID-19 diagnosis, will that be covered under FWD’s COVID-19 Enhanced Travel Benefits add-on?
You can make a claim under the Trip disruption benefit if your trip is disrupted while you are overseas, and you are forced to change your itinerary because you are diagnosed with COVID-19 and are ...
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Faith, your friendly assistant created an article,
If I am hospitalised overseas due to COVID-19 and it’s already more than 90 days of my trip, will my hospitalisation bill still be covered under FWD’s COVID-19 Enhanced Travel Benefits add-on?
You will be covered as long as the date you are hospitalised overseas falls within the period of insurance, up to the end date of your COVID-19 Enhanced Travel Benefits policy.
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Faith, your friendly assistant created an article,
Will the COVID-19 Enhanced Travel Benefits add-on cover me if I test positive for COVID-19 but I am not hospitalised?
We will reimburse costs incurred by you for medically necessary treatment for COVID-19. This includes subsequent Antigen Rapid Test (ART) self-test kits purchased solely for monitoring the progress...
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Faith, your friendly assistant created an article,
Does FWD’s travel insurance cover cruises or cruises to nowhere?
Yes, our travel insurance as well as our COVID-19 Enhanced Travel Benefits add-on cover cruises or cruises to nowhere.
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Faith, your friendly assistant created an article,
What is the Extended Workmanship Guarantee for FWD Car insurance and FWD Motorcycle insurance?
We will guarantee all repairs against defective workmanship when the repairs are completed by an FWD Premium Workshop, until your car or motorcycle reaches 10 years of age from the original registr...
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Faith, your friendly assistant created an article,
What is the 24-hour roadside assistance from FWD?
The 24-hour roadside assistance service from FWD is available for customers of FWD Car insurance and FWD Motorcycle insurance. It offers support in the event of a breakdown or if your car or motorc...