Making payment
- What happens if I enter the wrong reference or forget to include it?
- Why must I include my policy number in the reference field?
- What details do I need to include when making payment?
- What should I do if my payment is not reflected after 2 working days?
- How long does it take for my payment to be reflected in my insurance policy?
- I have already made payment. Why is my policy still showing as unpaid?
- Why hasn't my insurance payment been updated yet?
- If I choose monthly instalment, when will I be charged?
- I’ve missed a premium payment for my policy, what can I do?
- Can I change my policy’s premium payment frequency?
- Which currency will I be charged for my policy?