Faith, your friendly assistant
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Recent activity by Faith, your friendly assistant-
Can I end my rider(s) under my FWD Future First policy?
You can end your rider(s) under your policy at any time. Simply email us at contact.sg@fwd.com and one of our friendly customer service representatives will assist you. You can also call us at +65 ...
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Does FWD Stroke insurance come with any savings component?
No. FWD’s Stroke insurance offers pure protection insurance only and is not meant for savings and investment. There’s no cash value, no surrender value, and no investment or savings portion, theref...
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Do you offer instalment payment plans for travel insurance payments?
We don’t offer instalment payment plans for travel insurance.
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Do you offer instalment payment plans for personal accident insurance premiums?
We don’t offer instalment payment plans for personal accident insurance. Premiums are payable on a yearly basis.
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What are the payment methods available for FWD Travel insurance?
You can pay for FWD Travel insurance by: Credit card/debit card (Visa and MasterCard) PayNow NEW
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Can I reinstate my FWD International Health insurance policy after it is terminated?
Unfortunately, you will not be able to reinstate a policy that has been terminated. If you wish to be covered, you can buy a new International Health policy from us here.
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Is FWD’s Heart Attack insurance different from critical illness insurance?
Heart Attack insurance provides cover for heart attack of specified severity while critical illness insurance provides cover for 37 illnesses.
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I have purchased an FWD Future First policy for my child. Can I transfer the policy ownership to my child in the future?
When your child reaches 18 years of age or more, you may transfer the ownership to him/her. Simply call us at +65 6820 8888 and one of our friendly customer service representatives will assist you....
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Is FWD’s Stroke insurance different from critical illness insurance?
Stroke insurance provides cover for Stroke with Permanent Neurological Deficit while critical illness insurance provides cover for 37 illnesses.
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Can I make changes to my FWD DIRECT – Term Life insurance coverage after I buy it?
Unfortunately, we are unable to accept changes to your sum assured, rider or period of insurance. If you would like to increase your cover, please purchase a new policy here.