Faith, your friendly assistant
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Recent activity by Faith, your friendly assistant-
Can I make premium payments for my FWD policies purchased through financial advisers, using PayNow?
Yes. You can make premium payments in SGD via PayNow for your FWD policies for the following products that are purchased through financial advisers. FWD policy Unique entity number (UEN) Ter...
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If I need to revalidate or purchase a new return ticket as I wasn’t allowed to travel back to Singapore due to a positive COVID-19 diagnosis, will that be covered under FWD’s COVID-19 Enhanced Travel Benefits add-on?
You can make a claim under the Trip disruption benefit if your trip is disrupted while you are overseas, and you are forced to change your itinerary because you are diagnosed with COVID-19 and are ...
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If I am hospitalised overseas due to COVID-19 and it’s already more than 90 days of my trip, will my hospitalisation bill still be covered under FWD’s COVID-19 Enhanced Travel Benefits add-on?
You will be covered as long as the date you are hospitalised overseas falls within the period of insurance, up to the end date of your COVID-19 Enhanced Travel Benefits policy.
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Will the COVID-19 Enhanced Travel Benefits add-on cover me if I test positive for COVID-19 but I am not hospitalised?
We will reimburse costs incurred by you for medically necessary treatment for COVID-19. This includes subsequent Antigen Rapid Test (ART) self-test kits purchased solely for monitoring the progress...
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Does FWD’s travel insurance cover cruises or cruises to nowhere?
Yes, our travel insurance as well as our COVID-19 Enhanced Travel Benefits add-on cover cruises or cruises to nowhere.
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Who can purchase COVID-19 Enhanced Travel Benefits?
You can buy the COVID-19 Enhanced Travel Benefits as an add-on to FWD Travel insurance if the following are true at the point of purchasing this policy: You are at least 16 years old and a residen...
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What is the difference between FWD Travel insurance and COVID-19 Enhanced Travel Benefits?
FWD Travel insurance covers you for overseas medical expenses, theft of or damage to your personal belongings, baggage or travel delay and more, while the COVID-19 Enhanced Travel Benefits is an ad...
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Will my FWD Term Life Plus insurance be automatically renewed?
Yes, to ensure that you enjoy uninterrupted coverage, we currently only offer recurring payments.
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Can I choose how long I would like to be covered for FWD’s Term Life Plus insurance?
Yes, there are two types of coverage option that you can choose from: Fixed Term: Minimum of five years or any number of years up to a maximum of age 70. Renewable: One-year (can be renewed yearly...
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I’m currently covered by another life insurance policy. In this case, can I still buy FWD’s Term Life Plus insurance?
Yes, you can but do note that the terms offered such as the coverage amount or benefits, premium amount and any cash/surrender value may be different from your existing life insurance policy.