Faith, your friendly assistant
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Recent activity by Faith, your friendly assistant-
Can I change my coverage start date if my trip gets postponed?
Yes, you can. Simply log in to your FWD Online Services account and change your coverage start date to any date that falls within 6 months from the date your policy is issued but before the policy ...
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Where can I get a quote or purchase FWD’s COVID-19 Enhanced Travel Benefits?
You may purchase FWD’s COVID-19 Enhanced Travel Benefits online as an add-on to our FWD Travel insurance (Single/Annual Trip) if your travel period is 90 days or less per trip. If you have already...
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What is the currency for claims payout?
The claim amount will be in the currency that you’ve selected for your policy.
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For the FWD Future First 10-year renewable plan, will the policy be renewed automatically and will my premiums be charged upon renewal?
Yes. To ensure that you continue to enjoy uninterrupted coverage, renewals are automatic every 10 years. If you are age 91 or older at time of renewal, the policy cannot be renewed since there is l...
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Can I choose to invest in an ILP sub-fund that has a different currency from my policy currency?
Yes, you can. However, please note that doing so may expose you to currency risk.
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Is there a minimum account balance that I must maintain after withdrawing from the FWD Invest Goal 1 policy?
Yes, you will need to keep at least 10% of the single premium committed at effective date in the initial units account.
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Who can buy FWD Invest Goal 1?
If you are between 18 and 75 years old (both inclusive), a resident of Singapore holding an NRIC or FIN, or a work permit, you will be able to purchase FWD Invest Goal 1. Foreigners with a social ...
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What is the maximum protection I can buy under FWD’s Heart Attack insurance?
S$200,000 is the maximum protection you can buy under Heart Attack insurance.
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Can I purchase the COVID-19 Hospitalisation & Repatriation Expenses rider if my FWD Maid insurance policy has already started?
This is a renewable and optional rider with a coverage term of 14 months or 26 months. You may call us at +65 6820 8888 if you wish to add this coverage to your FWD Maid insurance policy.
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What information do I need to provide to FWD to get a quote for my maid insurance?
We need the following information: Policy start date (at least 5 days from the date of purchase); Your choice of plan (14 or 26 months); Your maid’s nationality.