Faith, your friendly assistant
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Recent activity by Faith, your friendly assistant-
How can I retrieve my quote for FWD’s COVID-19 enhanced travel benefits?
You can retrieve your quote if you clicked on “save” while obtaining the quote. The link to your quote can be found in the email sent to you when you clicked “save”.
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Can I still buy FWD’s COVID-19 enhanced travel benefits if I’m already on a ferry or a cruise ship?
Yes, you can. You can buy FWD’s COVID-19 enhanced travel benefits as long as you are in Singapore’s territorial waters and before immigration. Please note that any claims made for incidences that h...
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What is the maximum number of people and what countries do the COVID-19 Enhanced Travel Benefits cover?
The COVID-19 Enhanced Travel Benefits covers: Individuals – one person Couples – two people Families – two adults (legal spouse) and their legal dependent child(ren) Groups – a group of up to sev...
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At what unit price will my ILP sub-funds units be sold?
Once we are notified of your claim request and have received the death certificate, we will sell all units in your policy at the unit price on the next pricing day. The claim proceeds will be paid ...
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If the ILP sub-funds to be switched are of different fund currencies, how will the request be processed?
If the ILP sub-fund you are investing in has a different currency from your policy currency, all sale proceeds will be converted into your policy currency at the prevailing exchange rate, as determ...
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Will there be any surrender charge if I surrender my FWD Invest Goal 1 policy?
A surrender charge will be imposed if you surrender your policy during the first five policy years. This charge is calculated by multiplying the single premium paid on the effective date by the sur...
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Can I purchase the investment-linked policy using funds from my Supplementary Retirement Scheme (SRS)?
All FWD investment-linked policies are only available for subscription using cash monies.
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What information do I need to provide to FWD to get a quote for my FWD Heart Attack insurance?
To provide you with an initial quote, we’ll need the following information: Date of Birth; Gender; Smoker/Non-smoker; and Amount of Protection
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When does the COVID-19 Hospitalisation & Repatriation Expenses rider expire?
The coverage for this rider will expire on the date that your FWD Maid insurance policy expires.
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What information do I need to provide to purchase maid insurance from FWD?
In addition to the information provided when obtaining a quote and details of the employer, we will need the following information about the maid: Name (as per passport); FIN; For new maid, emplo...