Faith, your friendly assistant
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Recent activity by Faith, your friendly assistant-
Do I need to go for a medical check-up for FWD’s Heart Attack insurance?
Medical check-up is not required for this product. All you’ll need to do is answer one simple health declaration.
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What are the general exclusions for FWD Save First Series 2?
We will not pay any benefit under this policy if a claim arises from suicide or death due to a pre-existing condition within one year from the policy issue date. This applies regardless of the ment...
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How can I retrieve my maid insurance quote from FWD?
You can retrieve your quote if you click on “save” while obtaining a quote. The link to the quote will be included in the email we send to you when you clicked save.
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Do you offer waiver of counter indemnity for security bond to Singapore Ministry of Manpower (MOM)?
Waiver of counter indemnity for security bond to MOM is included as part of the standard package without additional cost for your peace of mind. This is one of the unique features of our Maid insur...
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What is the exclusive recovery programme for FWD Future First?
Having a protection policy is not the only thing your family needs in challenging times – they need a plan.So, more than being financially equipped when an unfortunate event happens, we believe tha...
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I already have an FWD DIRECT – Term Life insurance policy, can I add a critical illness rider to my policy?
We are unable to add riders to your policy once the coverage has started. If you would like a policy with Critical Illness coverage, please purchase a new policy here.
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I am a tenant of the residence. If I damage my landlord’s property, am I covered under FWD’s home insurance?
Yes, our tenant’s liability covers for the legal liability you suffer as a tenant for the landlord’s buildings, renovation and contents.
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How long is my home insurance quote valid for?
Your home insurance quote is valid for 30 days after the first date on which you obtained the quote.
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If I am a single parent travelling with my child(ren), what should I choose under FWD’s travel insurance?
Please select “Family” because we consider a single parent and child to be a family unit; “Couple” refers to up to two adults.
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How does FWD’s travel insurance cover for baggage and personal belongings?
Your baggage and personal belongings are covered for loss due to theft or for accidental damage. Travel documents, cash and travellers’ cheque are not considered as personal belongings. Any claim...