Faith, your friendly assistant
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Recent activity by Faith, your friendly assistant-
Can someone else make payments for my FWD Heart Attack insurance?
The person paying for the protection and the person enjoying protection can be different. Please note the person covered must also be the policyholder.
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If my maid is hospitalised and I need another maid during this period, does FWD’s maid insurance cover for the cost to hire another maid?
Yes, our standard package includes alternative help cover of up to S$20 per day for a maximum of 30 days. Our cover also includes wages and levy for the maid that is hospitalised.
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How does an accelerating rider work for my FWD Future First policy (base plan)?
Both FWD Critical Illness Rider and FWD TPD Rider are accelerating riders that can be attached to your base plan. When a claim is paid under a rider, the coverage for the base plan will be reduced ...
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Can someone else make payments for my FWD Stroke insurance?
The person paying for the protection and the person enjoying protection can be different. Please note the person covered must also be the policyholder.
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Is FWD’s DIRECT – Term Life insurance different from personal accident insurance?
DIRECT – Term Life insurance is life insurance that covers death from both illnesses and accidents. Personal accident insurance only covers death caused by an accident.
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Can I change the amount of cover under FWD Home insurance to the amount I want?
Yes, you can customise the amount of cover when getting a quote.
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What documents will I receive after successfully buying FWD’s home insurance?
You will receive the following documents when you buy a home policy from us: Official receipt; Home Insurance Summary; and Home Insurance Contract.
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When does my cover for travel insurance start?
Insurance applies for trips that begin within the period of Insurance. Insurance cover for trip cancellation, trip postponement and insolvency protection benefits starts from the date your trip...
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Can FWD help me choose between single trip and annual travel insurance?
If you travel quite often, we strongly suggest buying an annual plan. Another way to determine whether to choose single trip or annual travel insurance is by comparing the price you would have to p...
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Can I buy FWD’s travel insurance if I am travelling to multiple countries?
Yes, you can. If you are travelling to more than one country, please select the coverage zone that includes your furthest destination and any transit countries (if applicable)For example:If you are...