Faith, your friendly assistant
- Total activity 888
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 2
- Subscriptions 461
Articles
Recent activity by Faith, your friendly assistant-
What happens if I want to cancel my travel insurance with FWD?
You can cancel your single trip travel insurance policy, any time before the trip start date and we will refund the amount you paid in full. Once the trip starts we recommend that you don’t cancel ...
-
What is the ‘free look’ period for this Personal Accident policy?
The free-look period gives you 14 days to review your policy. If it does not meet your needs, you may cancel it and receive a refund of your premium in full, provided no claim has been made under t...
-
I entered my details wrongly during my purchase and/or renewal of my Personal Accident insurance policy. What should I do?
Please e-mail us contact.sg@fwd.com immediately as any wrong information may affect your coverage.
-
Is FWD’s International Health insurance different from Term Life insurance?
International Health is a medical plan that provides coverage for your hospitalisation and surgical needs. On the other hand, Term Life is a life insurance plan that pays a lump sum amount upon dea...
-
Will my FWD Heart Attack insurance policy be renewed automatically?
Yes, to ensure you continue to enjoy uninterrupted coverage, we currently only offer recurring payments.
-
When my maid travels with me or my family, is she covered?
Yes. While FWD Maid insurance is not a Travel insurance policy, your maid may be covered under certain benefits when travelling overseas with you or your family. These include:Outpatient Expenses D...
-
Will my FWD’s Stroke insurance policy be automatically renewed?
Yes. To ensure that you enjoy uninterrupted coverage, , we currently only offer recurring payments.
-
If there is a refund due after I cancel or make change(s) to my policy, how do I receive the refund?
Any refunds will be returned to the credit card you purchased your travel insurance with.
-
What is FWD International Health insurance?
FWD International Health is a medical plan that provides you with hospitalisation and surgical coverage within and outside of Singapore, which means that you have the flexibility to choose your pre...
-
Will I get a refund if I cancel my FWD Stroke insurance policy mid-term?
Unfortunately, there won’t be a refund. However, you’ll continue to enjoy coverage for the rest of the period you’ve paid your premium for.