Faith, your friendly assistant
- Total activity 969
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 2
- Subscriptions 501
Articles
Recent activity by Faith, your friendly assistant-
Can I transfer ownership of my FWD DIRECT – Term Life insurance policy to someone else?
No, the person insured and the owner of the policy for DIRECT – Term Life insurance must be the same.
-
What happens if the amount of contents cover I purchased under FWD Home insurance is below the actual total of contents at home?
We will pay up to the amount of cover you purchased, subject to the sub-limit of $1,000 or $2,000 per item other than furniture, home domestic appliances and home audio-visual equipment. While some...
-
Can refunds be made by cheque or to another card?
Refunds are made on the original card used to buy your insurance. Cheques will be issued when we can’t refund to the original card you used to buy your insurance. Unfortunately we’re unable to proc...
-
If I am suffering from a medical condition, can I still buy travel insurance from FWD?
Yes, you can. Please note that under general exclusion, pre-existing medical conditions are not covered. In order to be covered for claims where the causes are directly linked to a pre-existing med...
-
Where can I find more details on FWD's travel insurance?
More information on our travel insurance can be found here.
-
I missed a premium payment for my FWD International Health insurance policy, what can I do?
Please email us at contact.sg@fwd.com or call us at +65 68208888 and one of our friendly customer service representatives will assist you. Do note that, if we don’t receive the premium payment duri...
-
Does FWD’s Heart Attack insurance come with any savings component?
No. FWD’s Heart Attack insurance offers pure protection insurance only and is not meant for savings and investment. There’s no cash value, no surrender value, and no investment or savings portion, ...
-
Can I end my rider(s) under my FWD Future First policy?
You can end your rider(s) under your policy at any time. Simply email us at contact.sg@fwd.com and one of our friendly customer service representatives will assist you. You can also call us at +65 ...
-
Does FWD Stroke insurance come with any savings component?
No. FWD’s Stroke insurance offers pure protection insurance only and is not meant for savings and investment. There’s no cash value, no surrender value, and no investment or savings portion, theref...
-
Do you offer instalment payment plans for travel insurance payments?
We don’t offer instalment payment plans for travel insurance.