Faith, your friendly assistant
- Total activity 969
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 2
- Subscriptions 501
Articles
Recent activity by Faith, your friendly assistant-
Does FWD cover haze related events in Singapore?
In our Personal Accident insurance product, we offer Ticketed Event benefit. The ticket you paid for will be covered if the event is cancelled due to haze and you are unable to get a refund. Do ref...
-
What are the general exclusions for my policy?
We will not pay any benefit under your policy if a claim arises: from suicide, attempted suicide or an intentional self-inflicted act while sane or insane by a person insured, and within one year ...
-
What are the payment methods available for FWD Personal Accident insurance?
You can pay for FWD Personal Accident insurance by: Credit card/debit card (Visa and MasterCard) PayNow NEW
-
Would I be covered under my FWD International Health insurance policy for outpatient medical expenses?
Outpatient medical expenses would only be covered if you’ve opted for this benefit. Kindly review your policy contract.
-
Can I add rider(s) after my FWD Future First policy is issued?
Yes. Please note that we may require medical evidence and that the ability to add the rider after a policy has been issued will depend on your state of health at that time. The first rider premium ...
-
Can I transfer ownership of my FWD DIRECT – Term Life insurance policy to someone else?
No, the person insured and the owner of the policy for DIRECT – Term Life insurance must be the same.
-
What happens if the amount of contents cover I purchased under FWD Home insurance is below the actual total of contents at home?
We will pay up to the amount of cover you purchased, subject to the sub-limit of $1,000 or $2,000 per item other than furniture, home domestic appliances and home audio-visual equipment. While some...
-
Can refunds be made by cheque or to another card?
Refunds are made on the original card used to buy your insurance. Cheques will be issued when we can’t refund to the original card you used to buy your insurance. Unfortunately we’re unable to proc...
-
If I am suffering from a medical condition, can I still buy travel insurance from FWD?
Yes, you can. Please note that under general exclusion, pre-existing medical conditions are not covered. In order to be covered for claims where the causes are directly linked to a pre-existing med...
-
Where can I find more details on FWD's travel insurance?
More information on our travel insurance can be found here.