Faith, your friendly assistant
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Recent activity by Faith, your friendly assistant-
What are the payment frequencies and payment methods for FWD’s Term Life Plus insurance?
We accept payment via credit, debit cards (Visa and MasterCard). You can choose to make payment monthly/ quarterly/ half-yearly or yearly. We will debit your premiums for the subsequent instalment...
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When does my FWD Term Life Plus insurance cover start?
Your cover for FWD’s Term Life Plus insurance starts on the coverage start date or the date we receive the first premium, whichever is later. Do note that if you have opted to include the critical...
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Can I buy FWD’s Term Life Plus insurance and how do I buy it?
Yes, you can if you are between 18 and 60 years old (both inclusive) and a resident of Singapore holding an NRIC or FIN. Certain covers will be approved based on conditions such as your age, health...
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What promotions do you currently have?
Get exceptional benefits and big savings while you protect yourself, your belongings, and your future with us. Visit the Promotions page for the latest deals.
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How many times can I use the Medical Second Opinion service?
You may use the Medical Second Opinion service multiple times, as long as your policy is active and premiums are being paid. However, the total reimbursement for support related to each medical con...
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What is the Medical Second Opinion?
Medical Second Opinion is a service which provides you with the ability to have your diagnosis or treatment plan review by another healthcare professional in case you are unsure about the diagnosis...
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Who will receive the claim amount if the person insured dies?
For third party applications, the policy owner will receive the claim amount if the person insured dies. If the policy owner is also the person insured and they have nominated his beneficiaries, w...
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What are the exclusions for FWD Invest Goal 1?
We will not pay any protection benefit under this policy if the claim arises: from suicide, attempted suicide, an intentional self-inflicted act or death due to a pre-existing condition; and wit...
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Where can I retrieve more information about your ILP sub-funds?
You can visit our Fund Lab to retrieve more information about our ILP sub-funds.
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How is FWD Invest Goal 1 structured?
FWD Invest Goal 1 consists of the initial units account. Initial units account Units bought using your single premium will go here. Initial account charge and plan charge will be deducted from ...