Faith, your friendly assistant
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Recent activity by Faith, your friendly assistant-
Can I make premium payments for my FWD policies purchased through financial advisers, using PayNow?
Yes. You can make premium payments in SGD via PayNow for your FWD policies for the following products that are purchased through financial advisers.FWD policyUnique entity number (UEN)Term life and...
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If I need to revalidate or purchase a new return ticket as I wasn’t allowed to travel back to Singapore due to a positive COVID-19 diagnosis, will that be covered under FWD’s COVID-19 Enhanced Travel Benefits add-on?
You can make a claim under the Trip disruption benefit if your trip is disrupted while you are overseas, and you are forced to change your itinerary because you are diagnosed with COVID-19 and are ...
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If I am hospitalised overseas due to COVID-19 and it’s already more than 90 days of my trip, will my hospitalisation bill still be covered under FWD’s COVID-19 Enhanced Travel Benefits add-on?
You will be covered as long as the date you are hospitalised overseas falls within the period of insurance, up to the end date of your COVID-19 Enhanced Travel Benefits policy.
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Will the COVID-19 Enhanced Travel Benefits add-on cover me if I test positive for COVID-19 but I am not hospitalised?
We will reimburse costs incurred by you for medically necessary treatment for COVID-19. This includes subsequent Antigen Rapid Test (ART) self-test kits purchased solely for monitoring the progress...
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Does FWD’s travel insurance cover cruises or cruises to nowhere?
Yes, our travel insurance as well as our COVID-19 Enhanced Travel Benefits add-on cover cruises or cruises to nowhere.
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Who can purchase COVID-19 Enhanced Travel Benefits?
You can buy the COVID-19 Enhanced Travel Benefits as an add-on to FWD Travel insurance if the following are true at the point of purchasing this policy: You are at least 16 years old and a residen...