Faith, your friendly assistant
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Recent activity by Faith, your friendly assistant-
What happens if the amount of contents cover I purchased under FWD Home insurance is below the actual total of contents at home?
We will pay up to the amount of cover you purchased, subject to the sub-limit of $1,000 or $2,000 per item other than furniture, home domestic appliances and home audio-visual equipment. While some...
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If I am suffering from a medical condition, can I still buy travel insurance from FWD?
Yes, you can. Please note that under general exclusion, pre-existing medical conditions are not covered. In order to be covered for claims where the causes are directly or indirectly linked to a pr...
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Where can I find more details on FWD's travel insurance?
More information can be found on our travel page here.
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I missed a premium payment for my FWD International Health insurance policy, what can I do?
Please email us at contact.sg@fwd.com or call us at +65 68208888 and one of our friendly customer service representatives will assist you. Do note that, if we don’t receive the premium payment duri...
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Does FWD’s Heart Attack insurance come with any savings component?
No. FWD’s Heart Attack insurance offers pure protection insurance only and is not meant for savings and investment. There’s no cash value, no surrender value, and no investment or savings portion, ...
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Can I end my rider(s) under my FWD Future First policy?
You can end your rider(s) under your policy at any time. Simply email us at contact.sg@fwd.com and one of our friendly customer service representatives will assist you. You can also call us at +65 ...
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Does FWD Stroke insurance come with any savings component?
No. FWD’s Stroke insurance offers pure protection insurance only and is not meant for savings and investment. There’s no cash value, no surrender value, and no investment or savings portion, theref...
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Do you offer instalment payment plans for travel insurance payments?
We don’t offer instalment payment plans for travel insurance.
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Do you offer instalment payment plans for personal accident insurance premiums?
We don’t offer instalment payment plans for personal accident insurance. Premiums are payable on a yearly basis.
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What are the payment methods available for FWD Travel insurance?
You can pay for FWD Travel insurance by:Credit card/debit card (Visa and MasterCard)