Faith, your friendly assistant
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Recent activity by Faith, your friendly assistant-
Do you offer instalment payment plans for personal accident insurance premiums?
We don’t offer instalment payment plans for personal accident insurance. Premiums are payable on a yearly basis.
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What are the payment methods available for FWD Travel insurance?
You can pay for FWD Travel insurance by: Credit card/debit card (Visa and MasterCard) PayNow NEW
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Can I reinstate my FWD International Health insurance policy after it is terminated?
Unfortunately, you will not be able to reinstate a policy that has been terminated. If you wish to be covered, you can buy a new International Health policy from us here.
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Is FWD’s Heart Attack insurance different from critical illness insurance?
Heart Attack insurance provides cover for heart attack of specified severity while critical illness insurance provides cover for 37 illnesses.
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I have purchased an FWD Future First policy for my child. Can I transfer the policy ownership to my child in the future?
When your child reaches 18 years of age or more, you may transfer the ownership to him/her. Simply call us at +65 6820 8888 and one of our friendly customer service representatives will assist you....
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Is FWD’s Stroke insurance different from critical illness insurance?
Stroke insurance provides cover for Stroke with Permanent Neurological Deficit while critical illness insurance provides cover for 37 illnesses.
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Can I make changes to my FWD DIRECT – Term Life insurance coverage after I buy it?
Unfortunately, we are unable to accept changes to your sum assured, rider or period of insurance. If you would like to increase your cover, please purchase a new policy here.
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Can I get a summary of cover for reference for FWD Home insurance?
Yes, you can. Please click here for summary of cover.
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Is terrorism covered under FWD's travel insurance?
Yes, you are protected for any claim that is directly caused by terrorism. This includes trip cancellation as a result of the country being restricted to travel by the Ministry of Foreign Affairs o...
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How will I know whether my Personal Accident policy is successfully purchased?
You will see a confirmation on your screen. At the same time, you will receive confirmation via SMS and email within an hour. We will email the following Personal Accident policy documents to you: ...