Faith, your friendly assistant
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Recent activity by Faith, your friendly assistant-
What is covered under the outpatient benefit for FWD’s International Health insurance?
You are covered for General Practitioner (GP) visits, prescribed medication and consultations for treatments which you do not need to be hospitalised for. The benefit also includes traditional chin...
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What happens if the person protected by personal accident insurance disappears?
If the insured person goes missing, we will cover to the extent that: Enough evidence shows the insured person went missing in an accident; The insured person has been declared dead by court order...
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What is covered under the maternity benefit for FWD’s International Health insurance?
You are covered for the cost of delivery, as well as pre-natal and post-natal treatments. The benefit also covers for congenital conditions of the newborn that arises 60 days from the date of birth...
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What policy periods can I choose from for FWD’s DIRECT – Term Life insurance?
We have three for you to pick from: five-year (renewable) insurance, 20-year plans, or up-to-age-65 policies.
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What is covered under dental and vision benefits for FWD’s International Health insurance?
You are covered for routine and dental works such as scaling, polishing, extractions and implants, as well as the cost of frames and lenses. For the full list of benefits, please click here.
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What does a “trusted individual” mean?
A trusted individual is: Is at least 18 years old; Possesses at least GCE “O” or “N” level qualifications, or the equivalent; Is fluent in spoken and written English; and Is someone you trust.
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Will I be covered if I develop any side effects after receiving a COVID-19 vaccination for FWD’s International Health insurance?
Yes, you’ll be covered for hospitalisation costs incurred if you develop any side effects* from a COVID-19 vaccination. If you have purchased the optional Outpatient benefit, you’ll also be covere...
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Do you have a fact sheet I could refer to before I commit to buying a policy?
Yes, you can go through this fact sheet before buying our DIRECT – Term Life insurance. In fact, under Singapore’s Life Insurance Association and the Monetary Authority of Singapore’s guidelines, i...
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How do deductibles work for FWD’s International Health insurance?
If you chose a deductible option of S$1,000: Event: Your medical bill is eligible for reimbursement under Hospitalisation Benefits with claim amount S$1,800. You will pay: S$1,000 We will pay: S$...
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Is FWD’s DIRECT – Term Life insurance renewable?
Yes, if you bought a five-year plan. But if you bought a 20-year plan, or an up-to-age-65 plan, then your insurance won’t be renewable.