Faith, your friendly assistant
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Recent activity by Faith, your friendly assistant-
Can I use Singapore dollars to pay for my policy that is in US dollar currency?
All policies in US dollar currency will have to be paid in USD.
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If my travel duration is longer than 90 days, can I purchase FWD’s COVID-19 Enhanced Travel Benefits and get myself covered for the first 90 days?
No, FWD's COVID-19 Enhanced Travel Benefits is available only for Single/Annual Trip plans not exceeding 90 days per trip.
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Will I still be covered under the COVID-19 Enhanced Travel Benefits if I fall sick after returning to Singapore?
If you are diagnosed with COVID-19 within 14 days of your return to Singapore, your medical expenses will be covered for and you will receive a daily hospital income if you are hospitalised. For fu...
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Can I still buy FWD’s COVID-19 enhanced travel benefits if I was previously in close contact with a confirmed COVID-19 patient in the past 14 days?
You can purchase FWD’s COVID-19 enhanced travel benefits as long as you have never been diagnosed with COVID-19, nor are you awaiting any COVID-19 test results.
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What does Direct Billing Outpatient Benefit mean for my FWD International Health insurance policy?
We have a tie-up with our medical service provider. All you have to do is show your member card when you visit the network of clinics for outpatient treatment to be cashless.
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What are the payment frequencies and payment methods for FWD International Health?
We accept payment via credit, debit cards (Visa and MasterCard) and eGiro. You can choose to make payment monthly or yearly. We will debit your premiums for the subsequent instalments from the same...
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Can I buy FWD’s Heart Attack insurance if I have a medical condition?
This would depend on the type and severity of the medical condition you have or had. You will be able to determine your eligibility once you have answered the 3 simple health questions.
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What does repatriation expenses mean?
Repatriation expenses refer to the cost of transportation of:Your maid to her home country when your maid becomes permanently disabled or suffers serious sickness or injury to the extent that she ...
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Can I seek emotional support and professional services overseas for FWD Future First?
Yes. There are no limitations to where you choose such services. However, the cost of these overseas services will be converted to Singapore dollars at prevailing exchange rates and reimbursements ...
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Can I buy FWD’s Stroke insurance if I have a medical condition?
This would depend on the type and severity of the medical condition you have or had. You will be able to determine your eligibility once you have answered the simple health question during purchase.