Faith, your friendly assistant
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Recent activity by Faith, your friendly assistant-
What information do I need to provide to FWD to get a quote for my FWD Stroke insurance?
To provide you with an initial quote, we’ll need the following information: Date of Birth; Gender; Smoker/Non-smoker; and Amount of Protection.
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How can I retrieve my FWD DIRECT – Term Life insurance quote from FWD?
You can retrieve your quote if you click on “save” while obtaining a quote online. The link to the quote will be included in the email we send to you when you click “save.”
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What do you mean by incidental expenses under FWD Home insurance?
Incidental expenses refers to costs you incur after an event covered under the policy such as: Reasonable and necessary expenses because you are not able to live in your home; Replenishing firef...
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I live overseas. Can I still buy FWD’s home insurance?
No. Our home insurance is for those residing in Singapore.
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What is the ‘free look’ period for this FWD Home Insurance policy?
The ‘free look’ period is 14 days during which you can cancel the policy and receive back your premium provided there has been no claims made.
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How does FWD define “Child” for the purpose of travel insurance?
A Child refers to anyone who is/are 21 years old or younger, or up to 25 years old if they are still studying full-time in a recognised institute of higher learning at the coverage start date.
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Where can I get a quote or purchase travel insurance from FWD?
You can get a quote or purchase FWD travel insurance here.
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What should I do if I am not satisfied with the repair done on my car / motorcycle at the premium workshop?
If you are not satisfied with the repairs, please send back your car / motorcycle to the premium workshop where the repairs were done since our premium workshops offer Extended Workmanship Guarante...
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Will my windscreen claims affect my NCD?
No, windscreen damages will not affect your NCD. Please note however that this doesn’t guarantee that we will offer you the same renewal terms.
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What type of a car / motorcycle accident cases require a Police report?
A police report is only required in the following accident cases that involves: fatality; damage to government property; a foreign vehicle; any pedestrian or cyclist; is a hit-and-run case (or par...