Faith, your friendly assistant
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Recent activity by Faith, your friendly assistant-
How can I retrieve my FWD Stroke insurance quote?
You can retrieve your quote if you click on “save” while getting a quote. The link to the quote will be included in the email we send to you when you click “save.”
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Can I remove my critical illness rider from my FWD DIRECT – Term Life insurance policy?
Simply email us at contact.sg@fwd.com and one of our friendly customer service representatives will assist you. Please note we do not pro-rate any refunds, but any critical illness rider coverage y...
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What is Workmanship Guarantee under FWD Home insurance?
Under workmanship guarantee, we guarantee against defective workmanship up to 6 months when repair or reinstatement works are conducted by our recommended contractors, following an event covered by...
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What information do I need to provide to get a quote for FWD Home insurance?
We will need the following information to provide a quote: Your residence status (homeowner or tenant, living in or renting out); your residence type (HDB, condominium or landed unit); and number ...
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Where can I get a quote or buy home insurance from FWD?
The easiest way to get a quote or buy home insurance from us is online.
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How long is my FWD travel insurance quote valid for?
Your quote is valid for 7 days for single trip travel insurance and 30 days for annual travel insurance, from the date you first obtain and save your quote.
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Does FWD Travel Insurance cover for loss of passports and cash while I am overseas?
Our policy provides cover for loss of travel documents including your passport. For cash (including travellers’ cheque), cover is provided for theft only. You may refer to our policy wording for mo...
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If the Ministry of Foreign Affairs of Singapore (MFA) issues a travel advisory against travelling to my destination country, am I still covered under FWD’s travel insurance?
If the travel notice to avoid or postpone travel was issued before you booked your trip, you are not covered. Where the circumstances in that country change after you booked your trip leading to MF...
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What happens if I do not report the car / motorcycle accident?
Failure to report your accident will affect your No Claims Discount upon renewal of your motor insurance and will prejudice your claim.
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What Personal Accident insurance product does FWD offer?
We offer a few plans from sum insureds of S$100,000 to S$1 million with accidental disability, lifestyle benefits and infectious diseases cover subjected to the terms and conditions of the policy. ...