Faith, your friendly assistant
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Recent activity by Faith, your friendly assistant-
Do you offer waiver of counter indemnity for security bond to Singapore Ministry of Manpower (MOM)?
Waiver of counter indemnity for security bond to MOM is included as part of the standard package without additional cost for your peace of mind. This is one of the unique features of our Maid insur...
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What is the exclusive recovery programme for FWD Future First?
Having a protection policy is not the only thing your family needs in challenging times – they need a plan.So, more than being financially equipped when an unfortunate event happens, we believe tha...
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I already have an FWD DIRECT – Term Life insurance policy, can I add a critical illness rider to my policy?
We are unable to add riders to your policy once the coverage has started. If you would like a policy with Critical Illness coverage, please purchase a new policy here.
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I am a tenant of the residence. If I damage my landlord’s property, am I covered under FWD’s home insurance?
Yes, our tenant’s liability covers for the legal liability you suffer as a tenant for the landlord’s buildings, renovation and contents.
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How long is my home insurance quote valid for?
Your home insurance quote is valid for 30 days after the first date on which you obtained the quote.
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If I am a single parent travelling with my child(ren), what should I choose under FWD’s travel insurance?
Please select “Family” because we consider a single parent and child to be a family unit; “Couple” refers to up to two adults.
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How does FWD’s travel insurance cover for baggage and personal belongings?
Your baggage and personal belongings are covered for loss due to theft or for accidental damage. Travel documents, cash and travellers’ cheque are not considered as personal belongings. Any claim...
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Which countries are excluded from FWD’s travel insurance plan?
Afghanistan, Cuba, Democratic Republic of Congo, Iran, Libya, Liberia, North Korea, Somalia, South Sudan, Sudan, Syria, Yemen and any country where Ministry of Foreign Affairs of Singapore advises ...
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Do I need to pay any reporting fees for a car / motorcycle accident?
No, there are no fees/charges for reporting.
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Can I buy FWD Recover First and how do I buy it?
Yes, you can if you are a resident of Singapore holding an NRIC or FIN and are between 18 and 65 years old (both inclusive). We also allow a juvenile person (aged 30 days to 17 years old) to buy th...