Faith, your friendly assistant
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Recent activity by Faith, your friendly assistant-
What does Direct Billing Outpatient Benefit mean for my FWD International Health insurance policy?
We have a tie-up with our medical service provider. All you have to do is show your member card when you visit the network of clinics for outpatient treatment to be cashless.
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What are the payment frequencies and payment methods for FWD International Health?
We accept payment via credit, debit cards (Visa and MasterCard) and eGiro. You can choose to make payment monthly or yearly. We will debit your premiums for the subsequent instalments from the same...
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Can I buy FWD’s Heart Attack insurance if I have a medical condition?
This would depend on the type and severity of the medical condition you have or had. You will be able to determine your eligibility once you have answered the 3 simple health questions.
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What does repatriation expenses mean?
Repatriation expenses refer to the cost of transportation of:Your maid to her home country when your maid becomes permanently disabled or suffers serious sickness or injury to the extent that she ...
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Can I seek emotional support and professional services overseas for FWD Future First?
Yes. There are no limitations to where you choose such services. However, the cost of these overseas services will be converted to Singapore dollars at prevailing exchange rates and reimbursements ...
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Can I buy FWD’s Stroke insurance if I have a medical condition?
This would depend on the type and severity of the medical condition you have or had. You will be able to determine your eligibility once you have answered the simple health question during purchase.
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Does FWD’s DIRECT – Term Life insurance come with any savings component?
No. FWD’s DIRECT – Term Life insurance offers pure insurance only, without any surrender value and without any investment or savings component.
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What is covered under Emergency Home Assistance?
Our home assistance cover provides you with additional peace of mind, where covers for the following services are provided up to 4 times per 12-month period: Electrical services; Plumbing servic...
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How can I retrieve my home insurance quote from FWD?
You can retrieve your quote if you click on “save” while obtaining a quote. The link to the quote will be included in the email we send to you when you clicked save.
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Do you offer instalment payment plans for home insurance payments?
We don’t offer instalment payment plans for home insurance.