Faith, your friendly assistant
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Recent activity by Faith, your friendly assistant-
What is the maximum protection I can buy under FWD’s Stroke insurance?
S$200,000 is the maximum protection you can buy under Stroke insurance.
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Can I buy FWD’s DIRECT – Term Life insurance if I have a medical condition?
This would depend on the type and severity of the medical condition you have or had. Taking these factors into consideration, our decision may be to increase your premium, or not to offer critical ...
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Under FWD Home insurance, what do the terms contents, renovations and building mean?
Here is a quick reference what the terms refer to: Contents: any movable household items (such as furniture, electronic appliances) and personal belongings (such as clothes); Renovations: any im...
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I already have mortgage fire insurance from my bank, do I still need to buy FWD’s home insurance?
Your own financial interests such as home contents and renovations are normally not covered by the bank’s mortgage fire insurance. Home insurance is able to cover these items. Mortgage fire insura...
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What types of home insurance does FWD offer and what is the duration of cover?
We offer home insurance for homeowners, landlords and tenants at different kinds of residences with customisable protection level. 1- and 3-year plans are available.
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I will be sailing on my boat/yacht/cruiser – am I covered under FWD’s travel insurance?
Unfortunately, we can only cover you when you travel on scheduled commercial transportation, including ships. If you are sailing your own boat, we will not be able to cover you.
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Do I need to continue to pay premium after my Critical Illness Claim is submitted?
You should continue to pay the premiums for that policy until your claim has been concluded.
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Is it compulsory for me to name a beneficiary?
No, it is not compulsory for you to name a beneficiary, but it allows you to legally distribute your policy benefits to your nominated beneficiaries. You can find out more about nominating a benefi...
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How do I claim against a Malaysian vehicle?
If you are involved in an accident with a foreign vehicle, you are required to lodge a police report in the country where the accident occurred. Please call our at Emergency Assistance Hotline +65 ...
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Will I get a replacement vehicle while my car / motorcycle is laid up in the workshop for repair?
You will be entitled to daily allowance for loss of use while your car is being repaired. For motorcycle, you will be entitled to daily allowance for loss of use only if you opted for the Daily Tra...