Faith, your friendly assistant
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Recent activity by Faith, your friendly assistant-
What is the spouse insurance benefit under FWD Future First?
In the event of death or terminal illness, your surviving spouse would be in need of coverage as he/she is now the sole provider for the family. At this time where having coverage is crucial, the a...
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How long is my FWD Stroke insurance quote valid for?
Your Stroke Insurance quote is valid for 30 days after the first date on which you got the quote.
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How long is my FWD DIRECT – Term Life insurance quote valid for?
Your DIRECT – Term Life insurance quote is valid for 30 days after the first date on which you obtained the quote.
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Do I need to buy building cover if I live in a condo and the management corporation has a fire policy in place?
In this situation, you should first check what the management corporation’s fire insurance covers. Most of the time, this only extends to the building structure itself and the common areas, and may...
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Is there any age limit as to who can buy travel insurance from FWD?
While you must hold a valid NRIC or FIN and be 16 years of age or above to buy FWD’s travel insurance, there is no minimum or maximum age limit to be covered by FWD’s travel insurance.
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What information is needed to get a quote for FWD’s travel insurance?
The information required to obtain a quote is: Single trip or annual travel plan; Individual, couple, family or group; Travel destination (ASEAN, Asia, Worldwide excluding USA and any of its te...
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What is “Emergency Evacuation” under FWD’s travel insurance and who declares that?
Emergency evacuation is when you suffer a life-threatening injury or medical conditions overseas. Emergency evacuation due to injury and sickness will be determined in consultation with the oversea...
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I’d like to change my beneficiaries. What should I do?
It depends on whether your beneficiary is a trust nominee or a revocable nominee. If your beneficiary is a trust nominee, you can only make changes after your trust nominees agree to your change re...
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Do I still have to lodge the accident report if my car/motorcycle was involved in an accident but there was no damage to my car / motorcycle or if I do not wish to make a claim?
Under the Motor Claims Framework (MCF), in any accident regardless how minor it was, you should lodge the GIA Report in any of our Approved Reporting Centres within 24 hours or by the next working ...
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How long must I wait for my refund?
For refunds by credit card, PayNow, OCBC PayAnyone or GrabPay, please wait 5 working days from your cancellation date. For refunds by cheque, please wait 7 working days from the cancellation date. ...