Faith, your friendly assistant
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Recent activity by Faith, your friendly assistant-
If the Ministry of Foreign Affairs of Singapore (MFA) issues a travel advisory against travelling to my destination country, am I still covered under FWD’s travel insurance?
If the travel notice to avoid or postpone travel was issued before you booked your trip, you are not covered. Where the circumstances in that country change after you booked your trip leading to MF...
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What happens if I do not report the car / motorcycle accident?
Failure to report your accident will affect your No Claims Discount upon renewal of your motor insurance and will prejudice your claim.
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What Personal Accident insurance product does FWD offer?
We offer a few plans from sum insureds of S$100,000 to S$1 million with accidental disability, lifestyle benefits and infectious diseases cover subjected to the terms and conditions of the policy. ...
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To whom will the Death Benefit be paid?
If there is nominated beneficiary(ies), then FWD will pay the death benefit to the beneficiary(ies). If the Policyholder did not nominate any beneficiary, then the legal estate will need to apply f...
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How do I make premium payments for my FWD policies using cheques?
For your FWD policies (Future First, Recover First, Save First, Invest First, Invest Goal 1, Invest Goal X), you can make cheque payments to FWD Singapore Pte. Ltd. in SGD. Please indicate your pol...
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How does my investment portfolio stay in line with my risk appetite?
To help you stay focused on what’s important in life, we’ll ensure that your investment portfolio is always in line with your investment goal and risk appetite. We do so by leveraging on our techno...
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What is the maximum number of travel days covered under the COVID-19 Enhanced Travel Benefits?
For Single Trip plans, you will be covered up to a maximum of 90 days. For Annual Trip plans, you will be covered up to a maximum of 90 days per trip.
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Will I be covered if my trip gets extended for reason(s) beyond my control under FWD’s COVID-19 enhanced travel benefits?
We are unable to provide extended cover beyond 90 days. Hence, your cover will cease at the end of the 90th day or the coverage end date, whichever is earlier. Please log in to your Online Services...
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When does my FWD International Health insurance cover start?
It starts immediately with the exception of selected benefits, for which a 12-month waiting period applies. Examples of such benefits include pregnancy complications and maternity benefits. For a f...
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Do I need to go for a medical check-up for FWD’s Stroke insurance?
Medical check-up is not required for this product. All you’ll need to do is answer one simple health declaration.